28 July 2010—Marion County, FL automates its utility department with Tele-Works...more
1 July 2010—Tele-Works welcomes 13 new projects in the second quarter...more
17 June 2010—Elmira Water Board, NY selects hosted IVR solutions from Tele-Works...more
11 May 2010—Tele-Works and Springbrook expand partnership...more
Thornton, CO--Proactive efforts drive down delinquencies at water utility.
Inbound and outbound IVR helped to reduce the many obstacles customers were facing when making their monthly water bill payment. Tele-Works' IVR and web solution helped Thornton to achieve their goal of "improving collections and processes without hiring new staff."...more
20 July 2010
Governments need an IVR strategy...more
10 March 2010
In the cloud or on-premise… Tele-Works and Voxeo deliver hybrid IVR...more
Read more Tele-Works blog entries
We have more real-time integrations to third-party databases than any other government and utility IVR vendor. Check out our integration partners…more
