Emergency Management
alertworks™ – Affordable citizen notifications.
Information is powerful. And governments need a fast, efficient, and always-ready alert system that helps fulfill their responsibility to inform and protect citizens. Tele-Works product ushers in a new generation of affordable citizen notification solutions. Available in on-premise or hosted, alertworks™ is designed to better meet your individual agency needs at an affordable price.
Use alertworks™ for all types of alerts:
+ Calls to all households about impending weather events
+ Notifications to neighborhoods about suspicious persons
+ Calls to select households about rising waters
+ Calls to utility customers for boil alerts or service appointments
+ Reminders for late payments or license renewals
Hosted or On-Premise. The choice is yours.
As an on-premise solution, your agency will host and manage the hardware and software infrastructure. You’ll be able to send notifications via phone call, voice message, and email while avoiding per call charges.
As a hosted solution, Tele-Works manages the full IVR infrastructure, providing you access to thousands of call-out ports so you can get alerts out in minutes. With alertworks™, your agency will have the most reliable alert system available without breaking the bank. Our low per minute pricing and never-expire minutes mean you never pay for what you aren’t using.
The hosted alertworks technology is second to none. Deployed over our state-of-the-art IP infrastructure, Tele-Works supports thousands of call-out ports across multiple redundant hosting facilities around the United States, which ensures the highest quality and most dependable notification product available. And by leveraging the most modern IP networks, we’re able to keep our per minute pricing down.
Citizen Opt-in Module
School closures. Road closures. Council meetings.
With our citizen opt-in module, SelectAlert, you can get the word out to citizens who want to know. Intuitive and simple-to-use, our opt-in module puts citizens in control by allowing them to receive notices on topics they select, via their preferred communication channels-phone, email, or fax. Now you can get information to those who want it, without irritating those who don't.
Simply Ready
Our customers were looking for a notification system that was easy to use and wasn't a burden on staff. We listened! With alertworks ™, there are no lengthy training sessions or complicated instructions to remember; new users can start sending alerts in under 30 minutes.
Features
Deliver information quickly.
Make outbound calls to your citizens regarding emergencies before they need to call you. Reverse 9-1-1 high-capacity call-outs allow you to reach thousands of citizens in minutes. By keeping citizens informed, you’re creating safer communities.
Catered communication.
Some people never leave home without their cell phone, others obsessively check their email. Whether your citizens are phone or email savvy, you can reach them with customized voice messages for the phone or voice mail and text for an email.
Location. Location. Location.
Need to notify a neighborhood of a suspicious person? Now you can make outbound calls to only those who are affected. With geo-based notification capabilities you can pinpoint the citizens who need to know. Just import contact lists from your GIS system.
Make local and long distance calls w/o extra fees.
Voice-over-IP-based IVR eliminates the long distance surcharge.
Multiple departments. Multiple uses.
Create separate logins for different departments. The utility department can manage boil alerts or water restrictions and the police can alert neighborhoods of suspicious persons or objects. With multiple logins, you can leverage your investment across all your departments.
