Courts
courtworks™--Keeping Everyone Informed. Self-service access to court services by phone.
Whether dealing with a parking ticket, a moving violation, or something more serious, experiences with the legal system are rarely pleasant and are an anxious time for most. Wouldn’t it be great to reduce this anxiety and make it easier for everyone?
Opening the Lines of Communication.
With courtworks™, you give citizens access to information when they want it through their touchtone phone. Simple to use, citizens can call in for information on court status, enter a plea, make payments, and receive answers to everyday questions. And courts can call out with schedule changes, warrant notifications, and other information. Now communicating is easy, because everyone has a phone.
Real-time Access.
Courtworks™, ties directly to your citation database. Phone and web payments are posted immediately with no batch processing and no manual steps—all according to your business rules. Every transaction provides feedback to the user, including a confirmation number when the payment is successfully completed. Users are assured of their payment status and you have an audit trail for any disputes.
Features.
Access court status 24/7.
Enter pleas and check postponements, reschedules, settlements, and citation details. Provide jurors, officers, and attorneys with up-to-date status information about trial dates.
Make paying easy.
No more long lines at the customer service desk. Customers can pay over the phone or on the web with credit card or eCheck. And out-of-town visitors can easily pay traffic violations.
Reduce overtime pay.
Notify officers and court staff of court status changes before they are at court and avoid costly overtime pay.
Warrant notification.
Improve revenue collection with outbound warrant notifications. Call citizens with reminders and give them quick and easy payment options to avoid a warrant.
Spanish, Armenian, or Cantonese?
Do you have a large population of non-English speaking citizens? With our multiple language options, you can find a way to communicate with everyone.
