News

28 July 2010—Marion County, FL Automates its Utility Department with Tele-Works...more

1 July 2010—Tele-Works welcomes 13 new projects in the second quarter...more

17 June 2010—Elmira Water Board, NY selects hosted IVR solutions from Tele-Works...more

11 May 2010—Tele-Works and Springbrook expand partnership with Hosted Utility IVR...more

28 Apr 2010—Tele-Works attends the STW User Conference in Grapevine, TX...more

19 Apr 2010—Indian River County, FL selects Utility Billing IVR from Tele-Works...more

02 Apr 2010— Tele-Works welcomes nine new projects in the first quarter...more 

26 March 2010—Rowlett, TX automates its utility and court departments with Tele-Works...more

24 March 2010—Chesterfield County, VA selects utility billing IVR from Tele-Works...more

2 March 2010Tele-Works to present at the Harris Southeast User Group meeting in Clayton County, GA...more

31 Dec 2009Tele-Works welcomes 10 new projects in the fourth quarter...more

10 Dec 2009Housing Authority selects Tele-Works to deliver IVR for its Housing Choice Voucher Program (HCVP)...more

7 Dec 200911 Tele-Works customers named as Top Digital Cities in America... more

2 Dec 2009IVR and Web implementation leads to increased efficiency and financial success in Palm Coast, FL...more

2 Dec 2009Tele-Works blog is now LIVE. ... more

15 Nov 2009Tele-Works and inHANCE Utility Systems (iUS) release hosted iCALL. ... more

4 Nov 2009Tele-Works attends the SunGard Public Sector Conference in Hershey, P.A. ... more

19 Oct 2009Tele-Works is a Platinum Sponsor at the Harris Computer Systems Annual Conference in Nashville, TN... more

30 Sep 2009Tele-Works adds six new projects in the third quarter... more

20 Aug 2009—Tele-Works and the Alliance for Innovation Partner to advance community excellence ... more

4 Aug 2009—Los Angeles County selects IVR from Tele-Works ... more

2 Apr 2009—Tele-Works University Returns June 4th ... more

Tele-Works Chairman is Instrumental in Start of City Manager Certification Program at Virginia Tech

Blacksburg, VA (24 Mar 2009)-After two years of hard work, Steve Critchfield, the founder and chairman of the Board of Tele-Works, is excited about the progress the Local Government Management Certification Program has seen in its first year. "We've had a great first class and the first year of the program is coming to a successful finish. We are now well on our way to creating the next generation of local government professionals," said Critchfield.

Because the baby boomer generation is fast approaching retirement age, local governments, along with other industries, expect to see a gap in the workforce. Critchfield, together with Bob Stripling, retired city manager of Staunton, Virginia; Bonnie Svrcek, deputy city manager of Lynchburg, Virginia; the Virginia Local Government Management Association (VLGMA); and Virginia Tech developed the Local Government Management Certification Program to train a new generation of city managers. In addition to giving the push to start the program, Critchfield and Svrcek raised over $100,000 to support it and a scholarship fund.

Now with the first semester behind them and the second well on its way, the team is looking to expand enrollment by opening it to all interested graduate students. The inaugural class consists of current government employees. Increasing admissions this way will further ensure there are enough new managers to replace the retirees.

About Tele-Works:

For more than 20 years, Tele-Works has been a leader in delivering top-quality eGovernment and interactive voice response (IVR) solutions to local governments and utilities across North America. Our products have reshaped the way organizations communicate and transact business with their customers. From automated phone bill payments to building inspection scheduling to high-volume citizen alert systems, our products help keep citizens informed and local governments moving forward.

For More Information:

http://www.transformgov.org/newsletter/details.asp?newsid=1605

 

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