Streamline licensing process and improve revenue collection

licenseWorks provides real-time self-service options to renew and pay for licenses such as business, occupational, and animal. Departments streamline revenue collection and improve citizen services with automated processing, especially for yearly renewals that occur all at once.

Our customers say...

"Tele-Works has experience with existing database vendors and does not require that our departments operate multiple vendor databases. The flexibility and scalability of the Tele-Works solution is very important to us, as budgetary constraints may limit our ability to expand with additional applications."

    Christine Roberto
    Administrative Services Manager
    City of Norwalk, CA

licenseWorks features

• apply for or renew various licenses
• payments for licenses and renewals by credit card or eCheck
• proactive outbound notifications of expiring licenses
• multiple languages

licenseWorks benefits

• improves citizen satisfaction with 24/7 automated access to license accounts and payment options
• improves revenue collection and reduces bad debt
• improves citizen services with proactive notification of expiring licenses
• serves all citizens
• increases call capacity with automated call handling
• streamlines department work flows and improves throughput