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Products

Communicating consistently with a widely-varied citizen base is tough to do. Local government must balance the high expectations of their "connected" citizens with the traditional communication expectations of everybody else.

Tele-Works tackles this challenge head on, by delivering a diverse suite of IVR and Web products exclusively built for local government. Our products work with every major communication channel in use today – phone, text messaging, email, fax, Web, and smart-phones – to ensure that every citizen is served equally.

Tele-Works product suite enables effective communication and information sharing between government and citizens. From Utility Bill Payment to Parking Enforcement to Rapid Citizen Notifications, our eGov products make life easier for citizens and city staff alike, while, at the same time, improving revenue collection and driving process efficiency.

Multiple language solutions are available, as are both hosted IVR and on-premise IVR solutions. Contact Tele-Works today for a consultation.

utilityWorks - access accounts & pay bills licenseWorks - renew licenses-business/occupational/animal parkingWorks - pay parking tickets & parking permits
buildingWorks - schedule inspections & post results recWorks - sign up for classes & pay fees answerWorks - 311/CRM/issue tracking - no call center necessary
courtWorks - access citations - case statuses & pay fines taxWorks - access accounts & pay taxes alertWorks - rapid notification & citizen self-signup

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